About Better Life Medical
In 1996, Rob Milroy opened his first home medical business in the Laurier Shopping Centre in Edmonton’s West End. It might seem a little strange that a pharmacist would venture into home medical supply and rehab equipment operations, but this was part of a larger idea.
As a pharmacist, Rob’s vision was to specialize in delivering health services into the community where many people feel isolated while living in their homes or assisted living facilities. In 1992, he had already began providing these services as a pharmacist, but soon found that many of his customer were challenged in receiving other services like home medical.
His response was to start West End Health and Homecare Centre, which operated on the same values and service model as his pharmacy: knowledgeable staff, customer focused relationships, and a desire to help improve quality of life for people in the community.
While the business has rebranded more recently to become Better Life Home Medical, the service model has not changed one bit. We are still focused on providing a great customer experience, and helping people in the community to be more independent and improve their quality of life.